At Lovienta, your privacy and discretion are our utmost priorities. This policy outlines what information we collect from you, how we use it, and the steps we take to ensure it remains secure and confidential.
What Personal Information We Collect and Why
To provide you with a seamless and secure shopping experience, we collect information necessary for processing orders, improving our services, and communicating with you. This includes:
- Account & Order Information: When you make a purchase, we collect your name, email address, shipping address, and phone number. This is essential for order processing, delivery, and customer support.
- Payment Information: Payment details are processed securely through third-party payment gateways (e.g., Stripe, PayPal). We do not store your full credit card numbers on our servers.
- Communication Data: If you contact us for support, we may retain your communication history to provide efficient service.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help us detect spam.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
Who We Share Your Data With
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors and shipping carriers. These parties are obligated to protect your data and are not permitted to use it for other purposes.